You've got the insurer to agree settlement of the invoice, great!  You wait, wait and wait but it never comes in. Why? Just because the insurer promises to pay, doesn't always mean the money will land straight away. Send a list of all your promises to us and we'll chase the insurers to find out why it's not been sent. And get them to send it. We'll also throw in a mini audit of the cases (sometimes a settlement isn't really a settlement, if you know what I mean ;). We offer a 'white label service' meaning we use your systems, call and act as You.  Prices start from £60.00 per hour.

Aged debt.  Anything over 90 days.  You know it's there and needs to be dealt with. But you've got new debt, trainees, targets to hit and the old stuff isn't going anywhere so it just gets left. This service focuses on your aged debt. It includes an audit to understand why it's aged, what needs to be done to bring it back on track, recommendations for litigation and chases to the relevant parties. We offer a 'white label service' meaning we use your systems, call and act as You. Prices start from £60.00 per hour.

Audits are a vital part of your people's development, company performance and overall cash flow. You need to know about insurer trends and tactics. And that your teams are following the right processes.  With this service, you send over the cases you want auditing and we do it.  And we'll give you an overview of what's going on and any pointers to get the cash in quicker (or write it off - not every case is a winner) It's then down to you to feed it back to your people. No process guides, no problem, we've been doing this for years so we know what a good file looks like. We'd just need access to your systems and the list of cases. Prices start from £60 per hour.

Want an in depth review or fresh pair of eyes on your debt book? Think your processes could do with sprucing up? The consultancy package gives you the opportunity to pick our brains, delve deep into the depths of your debt and uncover any missed opportunities  and process improvements.  But we don't just look at the debt, we look at the front, middle and invoicing to make sure all cogs are turning in the right direction and working together.  Everything you do at FNOL and monitoring, will impact the recoverability of the invoice. Prices start from £500.00 per day.

What do you need help? If it's not listed here, then drop us a line with your challenges.  With 20+ years experience in the Credit Hire industry, managing debt, improving processes, preparing files for litigation and leading teams - we've got you covered.  Heck, we even created a performance management framework for one Credit Hire Organisation!

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Contact us today to book or talk through your challenges.